Our commitments

2) The choice of your payment method

Choose your method of payment :

Bank card : American Express, Debit, Visa, Mastercard

Pixmania-Pro. com has chosen the biggest partners to guarantee the security of your payment, as well as a secure, encrypted connection. At the moment of your payment, the symbol or will indicate to you that you are on a secure connection.

By bank transfer

We offer the possibility of making your payment by bank transfer.

Your order will be validated and forwarded as of reception of your bank transfer. In order to accelerate the process, don’t hesitate to fax our Customer Service Department the confirmation of your bank transfer emitted by your financial institution.

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3) Secured transactions

Insure yourself thanks to our After Sales Service and our manufacturer's guarantees from 1 to 10 years

We would like to inform you that all of our digital cameras and our camcorders are under warranty for one year as of the delivery date of the product sold. For the first year, your product benefits from the manufacturer's warranty for component failure and workmanship. To use it, all you have to do is contact the brand's After Sales Service and retain your invoice as it provides proof of warranty.

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4) Services dedicated to sales professionals

Contact your representative at any time
Pixmania-pro.com's Customer Service Department is at your disposal by email Monday to Friday from 10 am to 6 pm:(see our Contacts page). Pixmania-pro's representative's have a real expertise on the whole range of products available in our catalogue. Also, their understanding of the business world will allow them to help you to best determine your needs.

Establish your quotation online to protect yourself from price increases for 8 days

You can create your quotation directly on the website by saving your quotation on the summary page of your basket. You can contact your representative (see our Contacts page) so that they can assist you in emitting your quotation.

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5) An excellent logistics system in place

Take advantage of Express delivery adapted to the needs of retail professionals.

You order will be delivered to your company in 24-48 hours as of submitting your order.

Express delivery:
Express delivery will allow you to receive your package within 24 hours thanks to UPS. All orders submitted before 12 p.m. will be handled on the day if the product is indicated as in stock on the website. The package will be then transferred to DHL and will be delivered to your company within 48 hours. Shipping fees are based on the weight and the volume of the selected product.

In case of absence, a notice will be left in your letter box. Depending on the transporter, you will either be left a telephone number to call or, someone will call you to arrange a more convenient time.

PIXmania-PRO reserves the right to contact you in case a delivery method or price has changed. Delivery times are valid for working days only (Mon - Fri).

Standard delivery:
Dachser, our specialist transporter, will deliver your large products. They will contact you within 48 hours of Pixmania dispatching your order to them to arrange a suitable time and date (between Monday and Friday). Delivery usually takes 3-5 working days following the confirmation of your order. Delivery may take longer for areas that are not easily accessible.

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6) Efficiency in online ordering

Order your products in 4 clicks !

Simple and quick, Pixmania-pro.com allows you to order your products in 4 clicks!

- Select your product
- Add to your basket
- Choose your method of delivery
- Choose your method of payment ... and you're off !

An efficient tracking system for your orders on My Office.

Pixmania-Pro.com offers you some multimedia tools enabling you to track and check on your order. With just a click, you will be able to check all the past orders, print an invoice or check the status of your order...

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